External Privacy Notice
1. Purpose of this Policy
2. Who are we and what do we do?
For personal data collected by Mother London, Mother London Limited is the data controller responsible for your personal information and is registered at the UK Information Commissioner’s Office with registration number Z9092263. Mother London Limited is registered with company number 04983564 and its registered company address is Biscuit Building, 10 Redchurch Street, London, E2 7DD.
For personal data collected by Mother New York / LA, Mother Industries LLC is the data controller responsible for your personal information.
For personal data collected by Mother Singapore, TSLA Industries PTE. LTD. is the data controller responsible for your personal information.
For personal data collected by Mother Shanghai, Mother Limited (or its local subsidiary company in China) shall be the data controller responsible for your personal information.
For personal data collected by The Or, Mother Family Limited shall be the data controller responsible for your personal information.
3. How to contact us?
4. What personal information do we collect?
The types of personal data that we collect and use will depend on various circumstances. The data may include, for example:
contact information, such as your name, postal address, email address and telephone number, the company you work for, your job title and department;
personal information in content you provide on our Website;
IP address (a unique identifier for your computer or other device);
mobile device ID; and
any other personal data we may obtain through you interacting with us.
If you apply to us for any employment, the Recruitment Privacy Notice set out below will apply to your application.
We do not knowingly collect personal data from children under the age of 13 and we do not target our website to children under 13. If you are under 13 and want to ask us a question or use a Website in any way that means you have to provide any personal information, please get your parent or guardian to contact us or provide the information instead.
5. How do we use your personal information?
We may use your personal information for a number of different purposes. In some countries, we are also required by law to state a “legal basis for processing” i.e. to tell you on what grounds we are allowed to use your information, and this is set out below:
How we will use your personal information?
Who do we share your information with?
Our legal basis for processing
Client services enquiries:
We do not share your personal information for this purpose.
It is in our legitimate interest to use your personal information in such a way to ensure that we can respond to your enquiry.
We may share your personal information with third party email marketing providers who assist us in delivering our email marketing campaigns (e.g. Mimecast).
Where your personal information is completely anonymised, we do not require a legal basis to use it as the personal information will no longer constitute personal information that is regulated under data protection laws. However, our collection and use of such anonymised personal information may be subject to other laws where your consent is required. Please see Section 12 below for further details about cookies.
Where your personal information is not in an anonymous form, it is in our legitimate interest to use your personal information for marketing purposes.
We will only send you marketing communications via email where you have consented to receive such marketing communications, or where we have a lawful right to send this information.
Business administration and legal compliance:
We may share your personal information with professional advisers such as lawyers and accountants and/or governmental or regulatory authorities.
Where we use your personal information in connection with a business transition, enforce our legal rights, or to protect the rights of third parties it is in our legitimate interest to do so. For all other purposes described in this section, it is our legal obligation to use your personal information to comply with any legal obligations imposed upon us such as a court order.
Where we share your sensitive personal information, we shall obtain your consent to do so.
Our Websites use certain cookies, pixels, beacons, log files and other technologies of which you should be aware. Please see section 12 below to find out more about the cookies we use and how to manage and delete cookies.
7. Third Party Links and Services
We encourage you to become familiar with the privacy practices of every website you visit or third party service provider that you deal with and to contact them if you have any questions about their respective privacy policies and practices.
8. How long do we keep your personal information for?
We do not keep your personal data for any specific period but will not keep it for longer than is necessary for our purposes.
9. Confidentiality and security of your personal information
We are committed to keeping the personal information you provide to us secure and we will take reasonable precautions to protect the personal information that we have under our control from:
improper use or disclosure;
unauthorised modification; and
unlawful destruction or accidental loss.
All of our employees and data processors (i.e. those who process your personal information on our behalf, for the purposes listed above), who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of the personal information of all users of our Websites and Services.
10. Transfers of personal data outside the EEA
Some of the personal information we collect about you through a Website will be transferred to countries other than the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your personal information to other countries, we will ensure that the transfer is lawful and that there are appropriate security arrangements in place.
11. How to access your information and your other rights?
To the extent provided by the law of your jurisdiction, you may (i) have the right to access certain personal information we maintain about you and obtain a copy of that information, (ii) update or correct inaccuracies in that information, (iii) object to our use of your personal information, and (iv) delete your personal information from our database. To exercise these rights, please contact us using the details above. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information. A charge may be applicable before we provide you with a copy of any of your personal information that we maintain.
If you are located in the UK, EEA or Switzerland, you have the following rights in relation to the personal information we hold about you:
Your right of access.
If you ask us, we’ll confirm whether we’re processing your personal information and, if so, provide you with a copy of that personal information (along with certain other details). If you require additional copies, we may need to charge a reasonable fee.
Your right to rectification.
If the personal information we hold about you is inaccurate or incomplete, you’re entitled to have it rectified. If we’ve shared your personal information with others, we’ll let them know about the rectification where possible. If you ask us, where possible and lawful to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.
Your right to erasure.
You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable). If we’ve shared your personal information with others, we’ll let them know about the erasure where possible. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.
Your right to restrict processing.
You can ask us to ‘block’ or suppress the processing of your personal information in certain circumstances such as where you contest the accuracy of that personal information or you object to us processing it. It won’t stop us from storing your personal information though. We’ll tell you before we lift any restriction. If we’ve shared your personal information with others, we’ll let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal information with so that you can contact them directly.
Your right to data portability.
You have the right, in certain circumstances, to obtain personal information you’ve provided us with (in a structured, commonly used and machine readable format) and to reuse it elsewhere or to ask us to transfer this to a third party of your choice.
Your right to object.
You can ask us to stop processing your personal information, and we will do so, if we are: (a) relying on our own or someone else’s legitimate interests to process your personal information, except if we can demonstrate compelling legal grounds for the processing; or (b) processing your personal information for direct marketing.
Your rights in relation to automated decision-making and profiling.
You have the right not to be subject to a decision when it’s based on automatic processing, including profiling, if it produces a legal effect or similarly significantly affects you, unless such profiling is necessary for entering into, or the performance of, a contract between you and us.
Your right to withdraw consent.
If we rely on your consent (or explicit consent) as our legal basis for processing your personal information, you have the right to withdraw that consent at any time.
Your right to lodge a complaint with the supervisory authority.
If you have a concern about any aspect of our privacy practices, you can report it to the UK Information Commissioner’s Office (ICO) or any other supervisory authority or regulator responsible for data protection and privacy in your jurisdiction. If you are based in the UK, you can find details about the ICO on the ICO website at https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.
“Cookies” are pieces of information that may be placed on your computer by a website for the purpose of collecting data to facilitate and enhance your communication and interaction with that website. Cookies contain information that is transferred to your computer’s hard drive. For more details on cookies and similar technologies please visit All About Cookies.
We use the following cookies:
Strictly necessary cookies.
These are cookies that are required for the operation of our Website.
They allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily. These cookies generally do not collect information that identifies a user.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
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From time to time we may also use functionality cookies. These are used to recognise you when you return to our Websites. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or region).
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Website.